Refund policy

Return & Exchange Policy

All sales are final. We do not accept returns or exchanges for sizing issues or buyer’s remorse. Please refer to our size guide before purchasing.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, contact support@wimou.com within 7 days of receiving your order.

Include:

• Order number

• Clear photos of the issue

• Brief description of the problem

Once verified, we will provide instructions for returning the item and arrange either a replacement or refund, based on stock availability.

Requirements for Approved Returns

• Item must be unworn and unused

• All original tags, stickers, and packaging must be intact

• Items returned without approval will not be accepted